Terms of use
Effective Date: June 20, 2025
Welcome to Tongkam Marketplace. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services (collectively, “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. General Provisions
1.1 Applicability: These Terms apply to all users of Tongkam Marketplace Services, including the website, mobile application, and related platforms, under the laws of the Kingdom of Thailand.
1.2 Eligibility: You must be at least 20 years old or have legal guardian consent to use our Services. By using our Services, you confirm that you meet these requirements.
1.3 Updates: We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.
2. Use of Services
2.1 Account Registration: Some services require account creation. You must provide accurate, complete, and current information and keep it updated.
2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2.3 Permitted Use: You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services to violate any applicable Thai laws or regulations.
- Engage in unauthorized access, interference, or disruption of the Services.
- Copy, reproduce, or distribute any content without prior written permission.
2.4 Prohibited Content: You may not post, upload, or share content that is defamatory, obscene, fraudulent, or otherwise unlawful under Thai law.
3. Products and Transactions
3.1 Product Descriptions: We strive to provide accurate product descriptions but do not guarantee that all information is error-free.
3.2 Pricing: Prices may change without notice. All prices include applicable taxes unless otherwise stated.
3.3 Payments: Payments must be made through authorized methods. You agree to provide accurate payment information.
3.4 Refunds and Returns: Refunds and returns comply with our return policy and the Consumer Protection Act B.E. 2522 (1979).
3.5 Transfer of Ownership and Risk: Ownership and risk of loss transfer to you upon delivery of the goods.
4. Intellectual Property
4.1 Ownership: All content, trademarks, and intellectual property in the Services belong to Tongkam Collectibles or our licensors.
4.2 Limited License: You are granted a non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes.
4.3 Restrictions: You must not reproduce, modify, distribute, or create derivative works from our content without written consent.
5. User Content
5.1 Responsibility: You are solely responsible for the content you submit, including reviews or comments.
5.2 License to Us: By submitting content, you grant Tongkam Collectibles a worldwide, royalty-free, perpetual license to use, reproduce, and display such content in connection with the Services.
5.3 Legal Compliance: User content must comply with Thai law, including the Computer Crime Act B.E. 2550 (2007).
6. Privacy
6.1 Data Protection: Your personal data is processed in accordance with our Privacy Policy and the Personal Data Protection Act B.E. 2562 (2019).
6.2 Cookies: We use cookies to enhance your experience. Using our Services constitutes consent to our use of cookies as outlined in our Privacy Policy.
7. Limitation of Liability
7.1 Disclaimer: To the extent permitted by Thai law, Tongkam Collectibles provides the Services “as is” without any warranties.
7.2 Liability Cap: Our total liability for any claims arising from the Services will not exceed the amount you paid for the Services causing the claim.
7.3 Exclusions: We are not liable for indirect, incidental, or consequential damages, including loss of profits or data, unless required by Thai law.
8. Termination
8.1 Termination by Us: We may suspend or terminate your access to the Services at our discretion without notice for violating these Terms or applicable law.
8.2 Termination by You: You may stop using the Services at any time by closing your account.
9. Governing Law and Dispute Resolution
9.1 Governing Law: These Terms are governed by the laws of the Kingdom of Thailand.
9.2 Dispute Resolution: Disputes must be resolved through negotiation. If unresolved, disputes will be submitted to courts in Bangkok, Thailand.
9.3 Consumer Protection: You may have additional rights under the Consumer Protection Act, which these Terms do not limit.
10. Miscellaneous
10.1 Force Majeure: We are not liable for delays or failures due to events beyond our control.
10.2 Severability: If any provision is invalid, the remaining provisions remain enforceable.
10.3 Entire Agreement: These Terms constitute the entire agreement between you and Tongkam Collectibles regarding the Services.
11. Contact Information
For questions or complaints, contact us at:
- Email: info@tongkam.com
- Address: Tongkam Marketplace
222/40 Phonprapanimit Road 17 2nd Floor
Bang Lamung District
Chon Buri 20150, Thailand - Phone: +66 (092) 826 7578
By using our Services you acknowledge that you have read, understood and agree to these Terms of Use.
